Channels
- General inquiriesContact@backersby.com
Service usage inquiries. SLA: three business days.
- Correction requestsSupport@backersby.com
Corrections of data, classifications, and scores. Priority-based SLA applies separately.
Open correction policy → - Security incidentsSupport@backersby.com
Vulnerability reports, account hijacking, payment anomalies. Monitored 24/7.
- B2B inquiriesContact@backersby.com
Data licensing and API access are at the pre-registration stage.
- Press & mediaContact@backersby.com
Press inquiries and release requests. Pre-briefings are provided before major algorithm changes.
Company information
- Company
- The Backers Inc.
- Representative
- Jace BAE
- Business Reg. No.
- 732-87-02921
- E-commerce Reg. No.
- 2024-Seoul Gangnam-01990
- Address
- #1311, 20, Teheran-ro 25-gil, Gangnam-gu, Seoul, Republic of Korea
- Privacy officer
- Support@backersby.com